Data Protection Policy

Mostbat Privacy Policy — Your data is safe with us

Your trust is our most valuable asset. Every piece of personal data you share with Mostbat is protected to the highest standard. Read this privacy policy to understand what we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026
SSL Encryption
24/7 Security Monitoring
0 Third-Party Sale
100% Data Privacy

1 Policy Overview

Mostbat is a trusted online gaming and betting platform in Bangladesh. We believe your privacy is a fundamental right. This privacy policy explains how Mostbat collects, stores, uses, and protects your personal data.

This policy applies to all Mostbat services, mobile apps, websites, and customer support channels. By using our platform, you confirm that you have read and agreed to this privacy policy. Mostbat's privacy policy may be updated from time to time, and you will be notified of any significant changes.

Our Commitment: Mostbat never sells your personal data or shares it with third parties for advertising purposes.

2 What Data We Collect

Mostbat only collects the data needed to provide you with a safe and quality experience. We collect information in two ways — directly from you and automatically through your use of the platform.

Data Type Example Purpose of Collection
Identity Information Name, date of birth, ID number KYC Verification & Age Confirmation
Contact Information Phone number, email address Account Registration & Support
Financial Information Mobile banking number, transaction history Payment Processing & Fraud Prevention
Device Information IP address, device model, OS Security & Service Quality Improvement
Gaming History Betting history, win and loss records Responsible Gaming Monitoring
  • Information you provide directly when completing the registration form.
  • ID photos or documents uploaded for KYC verification.
  • Information provided when contacting customer support.
  • Log data collected automatically while using the platform.
  • Browsing data collected through cookies and similar technologies.

3 How Your Data Is Used

Mostbat uses your data only for specific, legitimate purposes. We never collect unnecessary information, and collected data is never used beyond its stated purpose.

  • Account Management: Your data is used to create, verify, and secure your account.
  • Service Delivery: To ensure smooth operation of gaming, betting, and payment services.
  • Security Assurance: To prevent fraud, money laundering, and unauthorized access.
  • Customer Support: To resolve your issues and handle complaints.
  • Responsible Gaming: To identify unusual gaming patterns and provide appropriate support.
  • Legal Obligations: To comply with applicable laws and regulatory requirements.
  • Service Improvement: To improve platform functionality and enhance user experience.

Mostbat does not use your data to serve ads, nor does it share your information with any advertising networks.

4 How Long Your Data Is Retained

Mostbat retains your data only for as long as necessary. All information is stored securely while your account is active. After account closure, certain data may be retained for a defined period to meet legal obligations.

  • Account information and KYC documents: Minimum 5 years after account closure.
  • Transaction records: retained for up to 7 years as required by law.
  • Customer support communications: retained for up to 3 years.
  • Cookie data: 30 days to 1 year depending on cookie type.
  • Data is securely deleted once the designated retention period has elapsed.

5 Who Your Data Is Shared With

Mostbat does not sell your personal data. However, limited information may be shared with trusted partners to operate our services. Any such sharing is always governed by strict confidentiality agreements.

  • Payment Providers: Payment gateways such as bKash, Nagad, and Rocket for processing transactions.
  • Game Providers: Licensed third parties authorized to operate gaming services.
  • Cybersecurity Partners: For fraud detection and prevention.
  • Law Enforcement: When required by court order or legal obligation.

All third-party partners are required to comply with Mostbat's privacy standards. Any breach of contract will result in immediate termination of the partnership.

6 Cookie Policy

Mostbat uses cookies and similar technologies across its website and app. Cookies are small data files stored on your device that help improve your browsing experience.

  • Essential Cookies: Essential for login sessions and security; these cannot be disabled.
  • Functional Cookies: To remember your preferences and language settings.
  • Analytics Cookies: For monitoring and improving platform usage.
  • Security Cookies: To detect fraudulent activity.

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit certain features of the platform.

7 Your Rights

Every Mostbat member has fundamental rights over their personal data. We respect those rights and are here to help you exercise them.

  • Right to Access: You can find out what information we hold about you.
  • Right to Rectification: You may correct any inaccurate or incomplete information.
  • Right to Erasure: You may request deletion of your data under specific circumstances.
  • Right to Restrict Processing: You may restrict the processing of your data in certain circumstances.
  • Data Portability: You can request a copy of your data.
  • Right to File a Complaint: You may file a complaint in the event of a privacy breach.

To exercise any of your rights, please contact our customer support team. Your request will typically be processed within 72 hours.

8 Child Protection

Mostbat is strictly for adults aged 18 and above. We do not knowingly collect data from anyone under 18. If we become aware that a minor's data has been collected, it will be deleted immediately.

If you suspect a minor is using Mostbat, please notify our support team immediately. We will take prompt action.

9 Our Security Measures

Mostbat protects your data using the latest security technologies and practices. Our security infrastructure operates around the clock and is regularly validated through third-party security audits.

  • 256-bit SSL Encryption: All data transmissions occur through encrypted channels.
  • Firewall Protection: Multi-layer firewall to prevent unauthorized access.
  • Two-Factor Authentication (2FA): An additional verification layer to protect your account.
  • Real-Time Monitoring: Real-time detection of suspicious activity.
  • Secure Data Centers: Data is stored in maximum-security data centers.
  • Regular Backups: Regular backups are performed to prevent data loss.

In the event of a security incident, Mostbat will notify affected members within 72 hours and take the necessary protective measures.

10 Contact & Policy Updates

If you have any questions about this privacy policy or any requests regarding your data, please get in touch. Mostbat's data protection team is always ready to help.

  • Privacy inquiries: [email protected]
  • Live Chat Support: Available 24/7 in Bengali.
  • Filing a Complaint: Submit a written complaint through the support page.

Whenever Mostbat makes significant changes to this privacy policy, a notification will be posted on the platform. Continued use of Mostbat after any changes constitutes your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

The date of the latest update will always be shown at the top of this page. Current version: January 2026.

Why We're Different

Your data at Mostbat Data Protection 6 Pillars

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End-to-End Encryption

Every data transfer on Mostbat is secured with 256-bit SSL encryption. From login to payment, every step takes place through an encrypted channel so no one can intercept your information.

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Zero Data Sale Policy

Mostbat never sells your personal data to third parties. Your name, phone number, and gaming history will never reach any advertiser or data broker — that is our unwavering commitment.

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Two-Factor Authentication (2FA)

Mostbat accounts are protected with two-factor authentication for an extra layer of security. In addition to your password, OTP verification ensures that only you can access your account.

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24/7 Security Monitoring

Mostbat's security team monitors systems around the clock. Any suspicious activity is acted on immediately, and members are alerted when necessary.

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Transparent Data Use

Mostbat is transparent about what data is collected and why. We never gather unnecessary information. You can find out at any time what data we hold about you and how it is being used.

Fast Data Request Processing

Requests to view, correct, or delete your data are typically processed by Mostbat within 72 hours. Our dedicated privacy team is always ready to help you exercise your rights.

Frequently Asked Questions

Privacy Policy Questions About

No, Mostbat never sells your personal data. Your name, phone number, email, or gaming history is never sold to advertisers or any third party. Data is used solely for service operation, security assurance, and legal compliance.

When an account is closed, most data is deleted after a set period. However, certain information — such as transaction records and KYC documents — must be retained for a defined period due to legal obligations. This retention period is generally between 5 and 7 years.

Yes, Mostbat uses cookies. Essential cookies for login sessions and security cannot be disabled. However, you can turn off analytics and functionality cookies through your browser settings. Please note that disabling cookies may limit access to certain features.

Mostbat uses 256-bit SSL encryption, multi-layer firewalls, two-factor authentication, and 24/7 security monitoring. Our systems undergo regular third-party security audits, and all data is stored in high-security data centers.

To view, correct, or delete your data, contact Mostbat's 24/7 support team via email or live chat. Requests are typically processed within 72 hours.
Start Gaming Safely

Join Mostbat — Your Data Is Fully Secured

Register in accordance with our privacy policy and start your experience on Bangladesh's most secure gaming platform.

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