Table of Contents
- What Is Responsible Gaming
- Our Commitment
- Signs of Problem Gaming
- Control Tools
- The Role of Family and Friends
- Minor Protection
- Where to Find Support
If gaming feels out of control, our support team is ready to help in English 24/7.
Live Chat1 What does responsible gaming actually mean?
Responsible gaming is not just about following rules — it is about being honest with yourself and treating gaming as entertainment. At Mostbat, we believe every player deserves to enjoy gaming in a safe and enjoyable environment. The foundation of responsible gaming is simple: betting is a form of entertainment, not a source of income.
Online gaming and betting is a popular leisure activity for millions of people. But when it becomes an obsession, it can have a serious negative impact on personal life, family, and finances. Mostbat wants every member to play with a clear head, bet within their means, and seek help when needed.
Responsible gaming means making your own choices — when to play, how long to play, and how much to wager. Mostbat gives you all the tools and support you need to make those decisions with confidence.
Please Note: Gaming should be fun. The moment it starts to feel like an obligation, it is time to take a break.
2 Mostbat's Responsible Gaming Commitment
Mostbat is more than just a gaming platform — we are committed to building a responsible community. Every policy, every tool, and every service we offer is designed with that goal in mind.
| Topic | Mostbat's Position | Status |
|---|---|---|
| Age Verification (18+) | Mandatory verification via the KYC process | Active |
| Deposit Limit | Set Daily/Weekly/Monthly Limits | Available |
| Self-Exclusion | 72 Hours to 6 Months | Available |
| Permanent Exclusion | Full account closure upon request | Available |
| Underage Gaming | Not permitted under any circumstances | Banned |
| Advertising Policy | No advertising targeted at minors | Confirm |
Responsible gaming at Mostbat is not optional — it is a core part of who we are. Any member can reach out for help at any time, and we will assist without judgment.
3 How to Recognise Problem Gaming
People often do not realize when their gaming habits have become a problem. If you notice any of the signs below in yourself or someone you know, consider seeking support.
- Chasing losses by placing increasingly larger bets.
- Repeatedly failing to cut back on gaming despite trying.
- Neglecting work, studies, or family because of gaming.
- Lying to family or friends about gaming.
- Borrowing money or draining savings to fund gaming.
- Feeling restless, irritable, or low when unable to game.
- Turning to gaming to escape problems.
- Being unable to accurately account for how much time you spend gaming.
If 2 or 3 of the signs above apply to you, that is a cause for concern. Get in touch with Mostbat's support team or activate a self-exclusion period for a while.
4 Mostbat's Control Tools
Mostbat believes every member should have full control over their own gaming habits. To support that, we have built several practical tools directly into your account settings.
- Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis. Lowering the limit takes effect immediately, but if you want to increase it, you will need to wait 24 hours.
- Bet Limit: Set a maximum amount per single bet to protect yourself from sudden large losses.
- Loss Limit: Set a cap on the maximum amount you can lose within a given period.
- Session Time Limit: Decide in advance how long you want to play, and receive an automatic alert when your time is up.
- Reality Check: You will receive periodic reminders showing how long you have been playing.
- Self-Exclusion: Temporarily suspend your account for 72 hours, 1 week, 1 month, or 6 months.
- Permanent Exclusion: If you would like to permanently close your account, please contact the support team.
These tools can be easily activated from your account settings. If you need assistance, contact us via Live Chat.
5 The Role of Family and Friends
Problem gaming does not only affect one person — it impacts the entire family. If someone you care about is struggling with gaming, you are not alone. Mostbat is here to support families and friends too.
- Approach the conversation with empathy rather than accusations.
- Be specific about the problems that gaming is causing.
- Encourage them to seek professional support.
- Avoid funding their gaming or paying off their debts.
- Make sure to seek emotional support for yourself too — family members in this situation are often under significant stress as well.
- Reach out to Mostbat's support team — we are here to guide families too.
If you are concerned about a loved one's gaming behaviour, contact the Mostbat support team. We will provide assistance while maintaining full confidentiality.
6 Protection of Minors
Mostbat is exclusively for users aged 18 and above. We have taken strong measures to protect minors from accessing our platform.
- Age verification is mandatory at the time of registration.
- Identity is verified through the KYC process.
- Additional documentation may be requested in suspicious cases.
- If a user is found to be a minor, their account is closed immediately.
- Parents and guardians are advised to use parental control software.
Advice for Parents: Use Net Nanny or similar parental control software to prevent your child from accessing online gaming sites, and make sure all your devices are password protected.
7 Where to Find Support
Gaming addiction is a recognized mental health condition — there is no shame in it. With the right support, recovery is possible. Mostbat is committed to pointing you toward that help.
- Mostbat Live Chat Support: 24/7 support available in Bangla. Reach out directly for help with self-exclusion or setting limits.
- National Mental Health Helpline: In Bangladesh, you can reach Kaan Pete Roi at 01779-554391.
- Trusted Family and Friends: Talk openly with someone you trust.
- Professional Counsellor: Consulting a mental health professional may be the most effective solution.
Asking for help takes courage. The Mostbat responsible gaming team is with you every step of the way, whenever you need us.